Frequently Asked Questions

My car is quite old – can you match the colour?

Yes. We are able to match the vast majority of vehicle colours.

Will you come to my place of work?

We can undertake the repair either at your home or place of work. All we need is access to a 240v power socket and a small area to work on your vehicle.

Can you do the repair in all weather conditions?

We are able do the repair in most conditions. Unfortunately we will not do a repair in heavy rain, snow or wind. This is because we the result might not be to our very high standard.

Will the repairs that you do always be invisible?

Almost all our repairs will be invisible. However some, because of the nature of the surface or the textures involved, will not be. We will always explain to you exactly what we can and cannot do, and we indicate which repairs may still be slightly visible.

Do you provide a guarantee?

If you are not 100% happy with the repair, we do not charge. Our technician will not take on a repair unless he is sure it can be done to an acceptable standard.

How do I pay?

Payment should be made to the technician on completion of a satisfactory repair.

Can you treat rust?

No, the repair should be referred to reputable body shop to achieve a permanent solution.

Are quotes free?

Yes we offer a free no obligation quote at a time and place convenient to you.

I am away all week – can you fix my car at weekends?

Yes. We work evenings and weekends in order to offer you the convenience of not having your car off the road for longer than necessary.

Do you cover my area?

We will travel up to one hour from Shrewsbury - i.e. Crewe, Nantwich, Shrewsbury, Wem, Whitchurch, Oswestry, Ludlow, Church Stretton.

About

Mike Archer is the founder and operator of Paint Medic. Mike has been in the industry for over 11 years and since setting up his repair shop over 6 years ago in Shrewsbury, he is still providing a mobile service covering a huge 30 mile radius. Outside of this 30 mile radius, Mike can still carry out repairs, but would normally include an additional travel cost. Mike has built a strong following of clients during the past 11 years, all of whom speak very highly of his quality work and friendly nature.